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Service we provide

Pre-Sales Services

We provide expert consultations, product recommendations, and tailored solutions to meet client needs. Detailed technical specifications, demos, and competitive pricing ensure informed purchasing decisions.

During Sales

Efficient order processing, flexible payment options, and real-time logistics tracking guarantee seamless transactions. Dedicated support teams assist with intimate user guidance and training.


Post-Sales

Comprehensive warranties, 24/7 technical support, and maintenance services ensure optimal performance. Regular follow-ups, feedback collection, and continuous improvement programs enhance customer satisfaction and long-term partnerships.

FAQ

  • Payment Terms:

    • We typically require 100% T/T in advance. We're open to discuss it as our cooperation is intensive.

  • Delivery:

    • Lead time depends on the specific product and quantity after order confirmation.Some instruments like RTS102 total station, A90 gnss receiver can be delivered in time.

  • Pricing:

    • All prices are quoted in USD and are valid for 14 days.

  • Shipping:

    • We usually ship by air or express way, and we support exports from major domestic ports like Shanghai,Shenzhen. Shipping costs are included in the quoted price. If you have chinese agent to arrange the shipping, we can send to the address you specify, but we hope your chinese agent can declare the customs for export.

  • Minimum Order Quantity (MOQ):

    • MOQ depends on the specific product,for example, regarding robotic total station MOQ is 5 units. We are open to discuss it flexibility for new customers.

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